eCommerce Key Account Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 02, 2024
This job expires in: 10 days

Job Summary

A company is looking for an eCommerce Key Account Manager.

Key Responsibilities:
  • Deep dive into each assigned top-tier account, learning the business of each client
  • Establish long-standing, trusted relationships with clients, and develop open effective channels of communication
  • Provide regular updates to clients on the progress of their account regarding order flows, carrier and shipment statistics, client support tickets, and recommendations for improvement and growth
Required Qualifications:
  • 2-6 years experience in Amazon Seller Central expertise, specifically creating inbound Amazon shipping plans in ASC
  • At least 3 years of experience in a relatable customer service role
  • At least 1 year of experience in a management position (preferred)
  • Must be able to work in a fast-paced environment and demonstrate the ability to meet deadlines
  • The Account Manager is responsible for overseeing the experience for customers, from sign-up and onboarding to daily execution and billing

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