EDI Onboarding Associate

Job Summary

A company is looking for an EDI Onboarding Associate to join their Group Protection Operations Team.

Key Responsibilities

• Monitor EDI requests and ensure timely responses, addressing questions and providing necessary layouts for EDI processing
• Act as a liaison between Account Management, internal EDI resources, and third-party partners to facilitate efficient onboarding
• Participate in pre- and post-sales calls, advising on onboarding approaches and potential changes for automation compatibility

Required Qualifications

• 1+ years of experience in EDI processing and automation or in Group Protection customer-facing roles
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to apply concepts such as probability, statistics, and modeling to practical solutions
• 4-Year Bachelor's Degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• Demonstrated strong customer service experience