EDI Operations Manager
Job Summary
Leading the EDI Operations team, the full-time remote EDI Operations Manager will manage team performance, oversee production operations, and drive process improvements while ensuring compliance and client satisfaction.
Key responsibilities
- Direct and prioritize the team's workload related to EDI processes and payer connectivity
- Own operational support for production practices and incidents, ensuring service levels are met
- Monitor team performance on support tickets and hold the team accountable to quality standards
Required qualifications
- Bachelor's degree in a technical or engineering field preferred
- At least 5 years' experience with EDI transaction types and production operations
- Minimum of 2 years of people-management or supervisory experience
- Experience with operational metrics and process improvement
- Familiarity with Postman and SoapUI preferred
Complete Job Description
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