EDI Support Analyst

Job Summary

A company is looking for an EDI Support Analyst II.

Key Responsibilities

• Ensure 100% uptime of production EDI processes, meeting or exceeding SLAs
• Serve as the primary liaison between internal departments and EDI vendors, facilitating communication and issue resolution
• Analyze and recommend improvements to EDI processes and provide documentation and support to clients

Required Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or a related field, or equivalent experience
• 4-6 years of hands-on experience in EDI application interface development
• Strong familiarity with EDI terminology and formats, including HIPAA-compliant file formats
• General understanding of networking protocols and basic understanding of relational database structures
• Relevant certifications in EDI technology or process improvement preferred