Education Manager

Job Summary

A company is looking for a CX Education Manager to lead their instructional design team and drive impactful learning content development.

Key Responsibilities

• Lead and develop a team of instructional designers, providing coaching and performance feedback
• Collaborate with cross-functional partners to ensure alignment of learning materials with organizational objectives
• Oversee the creation and continuous improvement of educational content across multiple platforms

Required Qualifications

• Proven leadership experience in managing instructional design or content development teams
• Expertise in instructional design principles and adult learning theory
• Experience managing multiple complex projects and aligning deliverables with cross-functional objectives
• Proficiency with project management and content authoring tools
• Ability to develop strategic plans while maintaining operational detail