EHR Helpdesk Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Feb 17, 2026

Job Category: Information Technology

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Senior Level

Job Summary

A company is looking for an EHR Helpdesk Analyst - 2nd Shift.

Key Responsibilities

Provide support for Epic applications, workflows, access, and integrations
Troubleshoot application and user account issues
Manage tickets in ServiceNow and provide remote desktop support

Required Qualifications

2+ years of Epic technical support experience in healthcare
Experience with ServiceNow or enterprise ticketing systems
Strong understanding of EHR platforms (Epic, Cerner, Allscripts)
Epic Certification (highly desired)
Experience supporting Epic modules like Ambulatory or Inpatient (highly desired)

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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