Electrical Technical Support Specialist

Job Summary

A company is looking for a Technical Product Support Specialist - Electrical.

Key Responsibilities

• Assist customers by selecting the right product and providing post-sales support via telephone
• Utilize multiple computer programs to document conversations and identify solutions for customer inquiries
• Capture and relay customer feedback to product teams to improve offerings

Required Qualifications

• 7+ years of relevant job experience in electrical or lighting systems, installation, maintenance, troubleshooting, and repair
• Experience with Industrial Controls and Automation
• Proficiency in computer use and ability to navigate multiple applications simultaneously