Eligibility Operations Advisor

Job Summary

A company is looking for an Eligibility Operations Advisor I.

Key Responsibilities:

• Provide enrollment assistance and program information to eligible recipients
• Verify and document health care coverage for recipients and families
• Complete reports, handle customer inquiries, and maintain active cases

Required Qualifications:

• Minimum 2 years of experience in insurance, health care, or government-sponsored industry
• Experience working on the phone making inquiries and answering calls
• Knowledge of HIPAA privacy and security rules
• Experience in MassHealth or call center is preferred
• Working knowledge of health care terminology is a plus