Eligibility Specialist

Job Summary

A company is looking for an Eligibility Specialist responsible for managing eligibility services technology platforms.

Key Responsibilities

• Configure new group setups and process changes in eligibility technology platforms
• Conduct eligibility audits, process member updates, and provide technical support for clients
• Troubleshoot data issues and perform quality assurance testing to ensure data integrity

Required Qualifications

• Bachelor's degree preferred or equivalent experience
• 1-3 years of prior benefits administration experience with a focus on technology
• Intermediate proficiency in Word and Excel; basic level in Access
• Experience in customer service and accountability