Eligibility Specialist

Job Summary

Supporting uninsured and underinsured individuals, the full-time hourly Eligibility Specialist will conduct assessments, guide patients through application processes for financial assistance programs, and ensure compliance with healthcare regulations in a fully remote environment.

Key responsibilities

• Screen patients to assess financial assistance eligibility and provide guidance on available programs
• Facilitate the application process for programs such as Medicaid and Medicare, ensuring timely submission of accurate documentation
• Act as a liaison between patients, hospital staff, and government agencies to establish eligibility and resolve coverage issues

Required qualifications

• High school diploma or GED
• At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling
• Flexibility to provide support at nearby hospital locations as needed
• Strong organizational skills with the ability to handle multiple priorities
• Reliable internet connection and a secure workspace