Email Channel Operations Analyst

Job Summary

A company is looking for an Email Channel Operations Analyst who will enhance the enterprise email strategy and ensure effective communication with customers.

Key Responsibilities

• Define and manage the email channel strategy and roadmap, ensuring alignment with business priorities
• Audit processes for quality assurance and compliance, collaborating with various teams to address issues
• Analyze performance data to identify optimization opportunities and enhance customer experiences

Required Qualifications

• Bachelor's degree or equivalent experience
• 4+ years in email marketing, marketing operations, or digital communications
• Hands-on experience with Salesforce Marketing Cloud or similar platforms
• Strong analytical skills with proficiency in Excel and BI/visualization tools
• Experience in matrixed or regulated industries is preferred