Emergency Response Coordinator

Job Summary

A company is looking for a Part-Time Clerical position.

Key Responsibilities

• Respond to incoming calls/Alarms, triaging needs and coordinating appropriate assistance
• Ensure professional and caring customer interactions, maintaining high service levels
• Update Subscriber data accurately in the data management system and perform off-phone tasks as needed

Required Qualifications

• High School diploma or equivalent required (GED)
• Experience in Call Center or Customer Service
• Basic Computer and Microsoft Windows skills
• Professional and courteous telephone manner
• Ability to handle routine tasks and maintain composure in stressful situations