Emergency Response Coordinator

Job Summary

A company is looking for a Clerical Call Center Representative.

Key Responsibilities

• Respond to incoming calls and triage assistance needs according to established protocols
• Ensure professional customer interactions and maintain high levels of customer service
• Perform off-phone tasks and troubleshoot maintenance alarms as needed

Required Qualifications

• High School diploma or equivalent required (GED)
• Call Center or Customer Service experience
• Basic Computer and Microsoft Windows skills
• Professional and courteous telephone manner
• Satisfactory background check and CORI check