Emergency Support Representative

Job Summary

A company is looking for a Temporary Emergency Support Representative (Virtual/Remote).

Key Responsibilities:

• Handle inbound calls from individuals impacted by natural disasters, providing information, resources, and assistance
• Assess callers' needs and direct them to appropriate resources, organizations, and agencies for further assistance
• Stay updated on current disaster relief resources and assistance programs to provide accurate information to callers

Required Qualifications:

• Previous customer service, call center, or relevant experience preferred
• Comfortable working independently in a remote environment and managing your schedule effectively
• Strong commitment to maintaining caller confidentiality and data security