Emerging Accounts Manager

Job Summary

A company is looking for an Emerging Accounts Manager to manage the post-sales lifecycle for a portfolio of customers.

Key Responsibilities

• Act as the primary point of contact for a large portfolio of Emerging Accounts
• Own the full post-sales lifecycle, including onboarding, adoption, and renewal
• Monitor customer health and identify common risk and adoption patterns across accounts

Required Qualifications

• Experience in customer success, renewals, account management, or SaaS support roles
• Comfort managing a high volume portfolio with structured workflows
• Ability to execute consistently within defined processes
• Experience working with CRM systems
• Ability to identify patterns across many accounts