Emerging Accounts Manager

Job Summary

To support a growing portfolio of clients with less than $50,000 in annual recurring revenue, the full-time Emerging Accounts Manager will proactively manage approximately 170 accounts, focusing on relationship building, account growth, and delivering tailored service solutions in a remote environment.

Key responsibilities

• Own and manage a high-volume portfolio of emerging accounts, serving as the primary point of contact for clients
• Drive account growth through strategic upsell, cross-sell, and renewal efforts while maintaining ongoing client engagement
• Monitor account health and client activity to identify retention concerns and growth opportunities

Required qualifications

• 2+ years of experience in account management, inside sales, or client development in a high-volume environment
• Experience managing renewals and client growth initiatives
• Strong consultative selling and relationship management skills
• Proficiency in CRM platforms such as Salesforce or HubSpot
• Familiarity with managed services, IT services, or technology solutions preferred