Emerging Channels Manager

Job Summary

A company is looking for an Emerging Channels Manager responsible for driving growth, retention, and relationship effectiveness across emerging channels.

Key Responsibilities

• Monitor and report on key metrics related to retention, solution penetration, and contract extensions
• Develop best practices for the Strategic Business Review process and lead strategic initiatives for digital experience growth
• Analyze account performance to identify upselling and cross-selling opportunities while maintaining strong relationships with financial institutions

Required Qualifications

• Minimum 5+ years of experience in sales, account management, or business development within financial services or technology solutions
• Bachelor's degree in Business, Marketing, or a related field
• Experience in providing direction and leadership to staff, including coaching and mentoring
• Ability to manage interviewing, hiring, promotions, and performance appraisals
• Other relevant certifications are a plus