Employee Benefits Administration Team Lead

Job Summary

Managing the Benefits Administration service team, the full-time remote Employee Benefits Administration Team Lead will oversee recruitment, training, and performance management of team members while ensuring exceptional service delivery to complex clients.

Key responsibilities

• Accountable for full-cycle recruitment, management, and development of the Benefits Administration team
• Provide oversight and implementation of the team's operational strategic objectives while managing a portfolio of complex clients
• Serve as the primary contact for the benefits administration system, ensuring accurate eligibility, enrollment, and benefit changes

Required qualifications

• 7+ years of experience in the employee benefits industry
• Preferred college degree
• Expert understanding of employee benefits administration software, preferably Employee Navigator
• Prior management experience is preferred
• Strong familiarity with internet-based programs and Microsoft Office products