Employee Benefits Administrator

Job Summary

Supporting the unique needs of multiple client accounts, the full-time remote Employee Benefits Administrator will manage benefits administration software, ensuring accurate eligibility, enrollment, and billing processes while providing exceptional client service and technical expertise.

Key responsibilities

• Manage and retain client accounts, driving growth through best-in-class service
• Serve as the primary contact for benefits administration systems, overseeing eligibility, enrollment, and billing workflows
• Assist with carrier and vendor issues, acting as a liaison and participating in client meetings regarding benefits administration processes

Required qualifications

• 2-3 years of customer service experience related to employee benefits
• High School Graduate required; college degree preferred
• Advanced understanding of employee benefits administration systems, preferably Employee Navigator or comparable
• Proficiency in internet-based programs and Microsoft Office products
• Able to work in a fast-paced, team environment with minimal instruction