Employee Benefits Administrator

Job Summary

Supporting a national brokerage agency, the full-time Employee Benefits Administrator will assist with new business, case design, and ongoing customer service while working remotely.

Key responsibilities

• Assist the internal team with onboarding, renewals, and customer service inquiries
• Utilize internal and external technology, including enrollment portals, for efficient operations
• Provide training and support to agents and clients regarding group coverage and products

Required qualifications

• Undergraduate degree or equivalent experience required
• Proficiency with Microsoft 365 and PowerPoint
• Ability to learn and adapt to new products, insurance carriers, and internal processes
• Strong organizational skills and a commitment to teamwork
• Willingness to engage in continuous training and personal development