Employee Benefits Advocate

Job Summary

A company is looking for an Employee Benefits Advocate (Remote).

Key Responsibilities

• Answer inbound calls regarding employee benefit enrollment in a professional manner
• Respond to inquiries accurately and document call details
• Ensure compliance and accountability throughout the processing of transactions

Required Qualifications

• Prior service center or customer service experience is required
• Experience in benefit administration, insurance brokerage, or insurance provider is preferred
• Strong customer-centric mindset and comfort with technology
• Ability to work collaboratively as a team player
• Exceptional phone etiquette and interpersonal skills