Employee Experience Coordinator

Job Summary

A company is looking for an HR Coordinator, Employee Experience.

Key Responsibilities

• Respond to employee inquiries regarding HR-related questions through phone and case management
• Document calls and resolve issues using Workday case management within service level agreements
• Coordinate with departments on projects and assist in developing training materials for new hires

Qualifications and Requirements

• High School Diploma or equivalent; college degree completion is desirable
• Work shift is 11:30 AM to 8:00 PM EST, with some flexibility appreciated
• Spanish proficiency is a plus
• Solid understanding of Microsoft Office; experience with Workday and UKG Dimensions preferred
• Knowledge of HR policies/procedures preferred; willingness to learn required