Employee Services Coordinator

Job Summary

A company is looking for an Employee Services Coordinator - Remote.

Key Responsibilities

• Process documentation and apply savings while auditing education assistance verification documents
• Respond to participant questions through online ticketing and live chat, ensuring policy compliance
• Make outbound calls to assist client employees with documentation and policy requirements

Required Qualifications

• Bachelor's degree is preferred
• 2 years of customer service experience required; auditing experience preferred
• High level of computer proficiency is essential
• Ability to work in a fast-paced and dynamic environment
• Must be able to work independently from a quiet home office