Employee Services Coordinator
Job Summary
Managing tuition reimbursement applications for EdAssist clients, the part-time Employee Services Coordinator will conduct audits, ensure policy compliance, and process cases while working remotely with a flexible schedule of Monday to Friday from 4:00 PM to 8:00 PM EST.
Key responsibilities
- Act as an independent reviewer to ensure policy compliance for tuition reimbursement
- Proof grades and receipts against submissions and client requirements
- Process cases and help tickets submitted by employees in the CRM system
Required qualifications
- Minimum of 2 years of customer service experience
- Auditing experience and a BS/BA degree preferred
- High level of computer proficiency is essential
- Proven ability to learn and utilize proprietary software and reporting tools
- Ability to work in a fast-paced and highly dynamic environment
Complete Job Description
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