Employer Install Analyst

Job Summary

Working remotely on a full-time basis, the Employer Install Analyst will manage client implementations for home delivery pharmacy benefits, ensuring successful onboarding and addressing installation issues while collaborating with various teams.

Key responsibilities:

• Take ownership of implementation duties and proactively prepare administrative and educational materials for clients
• Conduct audits of contract loads for quality adherence and research installation issues to develop specific resolutions
• Utilize the IRIS system to make necessary changes and verify customer and member information

Required qualifications:

• High School Diploma, GED, or equivalent work experience
• 1+ years of case installation experience
• Experience with Microsoft Office, particularly intermediate Excel skills
• Stable work experience, including prior work from home
• Ability to work occasional overtime, including weekends and holidays