Enablement Business Partner

Job Summary

Developing tailored enablement strategies, the full-time remote Enablement Business Partner will address performance gaps in the Customer Success organization, create learning programs, and lead impactful training for Customer Success Managers.

Key responsibilities

• Develop and implement enablement strategies and learning programs to enhance productivity in the Customer Success organization
• Lead training sessions and create training materials while serving as a subject matter expert
• Collaborate with cross-functional teams to represent Customer Success learning needs and drive continuous development investment

Required qualifications

• Bachelor's degree from a 4-year accredited university
• 3+ years of experience in sales enablement or related fields, with knowledge of Customer Success methodologies
• Prior experience in post-sale roles, ideally in complex or technical sales processes
• Experience collaborating with Customer Success leaders to drive business impact
• Strong organizational and project management skills with the ability to manage multiple projects simultaneously