Enablement Manager

Job Summary

A company is looking for an Enablement Manager to enhance customer experience and product adoption.

Key Responsibilities:

• Identify gaps in customer experience and develop strategic enablement plans
• Serve as the primary contact for customer communications regarding product updates and support
• Create training materials and deliver programs to maximize product usage

Required Qualifications:

• 3+ years in customer success, enablement, or a related customer-facing role
• Experience in SaaS or B2B environments
• Hands-on experience with CRM or customer success platforms
• Experience in developing or delivering training and customer enablement content