Enablement Manager

Job Summary

To support a growing organization, the full-time Enablement Manager will design and manage onboarding and enablement programs for new hires and customer-facing teams, collaborating cross-functionally in a remote work environment.

Key responsibilities:

• Create and manage structured onboarding programs for all new employees across various departments
• Develop onboarding and ramp programs for Sales, SDRs, and Customer Success Managers, defining role-specific milestones
• Build sales playbooks and customer success enablement resources while maintaining competitive intelligence materials

Required qualifications:

• Demonstrated experience building onboarding or enablement programs in high growth SaaS, PaaS, or infrastructure companies
• Strong understanding of enterprise B2B sales processes and customer success workflows
• Experience developing written enablement content, including playbooks and onboarding materials
• Comfort using metrics and reporting to improve enablement effectiveness
• Active use of AI tools for content creation, coaching, or enablement operations