End User Support Technician
Job Summary
Seeking a detail-oriented End User Support Technician, the full-time remote professional will diagnose and resolve technical hardware and software issues, maintain desktop hardware and software, and support peripherals while managing IT inventory and software deployment.
Key responsibilities
- Diagnose and resolve technical hardware and software issues
- Track and document problems and requests, providing resolutions
- Maintain and support desktop hardware, software, and peripherals
Required qualifications
- Bachelor's degree preferred or 2+ years of relevant experience
- At least 5 years of experience as an End User Support Technician
- Strong knowledge of Windows 11 and Microsoft Office 365 suite
- Experience with IT ticketing systems and onboarding new hires
- Knowledge of Azure, Intune, and Active Directory
Complete Job Description
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