Endorsement Specialist

Job Summary

Providing accurate and timely assistance to candidates, the full-time remote Endorsement Specialist will manage endorsement applications, perform quality control checks, and ensure compliance with organizational standards.

Key responsibilities

• Review and process candidate endorsement applications and maintain candidate records
• Verify candidate experience through employment audits and communicate with endorsers regarding applications
• Utilize endorsement applications throughout the entire lifecycle, including audit resolution

Required qualifications

• High School diploma or GED required
• Minimum three (3) years of customer service experience, preferably in a call center environment
• Excellent PC skills, including proficiency in MS Office products
• Experience with CRM/database applications is a plus
• Ability to work independently with minimal supervision and interact professionally with diverse individuals