Endpoint Support Analyst

Job Summary

A company is looking for an Analyst - Endpoint Support III.

Key Responsibilities

• Provide support for various endpoint devices and associated peripherals
• Perform advanced problem assessment and resolution, coordinating with manufacturers and vendors as needed
• Lead endpoint support projects and guide other team members

Required Qualifications

• Bachelor's degree in Computer Science, IT Management, or related field, or equivalent experience
• At least five years of progressive experience in information technologies
• Advanced experience with desktop, laptop, tablet, and mobile device hardware
• Strong analytical skills and ability to troubleshoot network access issues
• Comprehensive knowledge of various operating systems and software applications