Energy Efficiency Customer Support Specialist

Job Summary

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities

• Assist utility customers with energy efficiency programs and services
• Provide customer service, schedule visits, and offer tech support through various platforms
• Navigate multiple support scripts and manage customer inquiries via phone, chat, or email

Required Qualifications

• High School Diploma or GED
• Minimum of 6 months experience in a customer-facing environment, preferably in a call center
• Ability to type at least 35 words per minute
• Strong sales orientation with a customer service focus
• Ability to work in a structured environment with set schedules