Energy Efficiency Support Specialist

Job Summary

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities

• Assist utility customers with energy efficiency inquiries and program enrollment
• Provide customer service, visit scheduling, and technical support through various platforms
• Utilize support scripts and manage multiple customer interactions simultaneously

Required Qualifications

• High School Diploma or GED
• Minimum of 6 months experience in a customer-facing environment, preferably in a call center
• Ability to type 35+ WPM
• Sales-oriented with a focus on customer service satisfaction
• Must have a dedicated home office space and meet internet speed requirements