Energy Efficiency Support Specialist

Job Summary

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities

• Assist utility customers in saving money and improving energy efficiency through inbound support
• Provide a range of services including customer service, visit scheduling, and program education
• Navigate multiple platforms and support scripts while managing customer interactions

Required Qualifications

• High School Diploma or GED
• Minimum of 6 months experience in a customer-facing environment, preferably in a call center
• Ability to type 35+ WPM
• Sales-oriented with a focus on customer satisfaction
• Comfortable with a structured schedule and performance metrics