Engagement Coordinator

Job Summary

A company is looking for an Engagement Coordinator to reach out to insured members and assist with scheduling wellness exams.

Key Responsibilities

• Build strong relationships with members through effective communication and customer service
• Assist members with scheduling, rescheduling, and canceling appointments
• Manage high volumes of calls and document member interactions accurately

Required Qualifications

• Minimum of a High School diploma
• 2-3 years of experience in a healthcare or customer-centered environment
• Understanding of medical terminology
• Proficient with Microsoft Office Suite and experience with dialers
• Ability to work a Monday through Friday schedule from 9am-6pm EST