Engagement Coordinator

Job Summary

A company is looking for an Engagement Coordinator to connect with students and support their re-enrollment journey.

Key Responsibilities

• Build strong relationships with students and provide clarity on coaching services
• Engage with students to assess their readiness to return to school and guide them on next steps
• Support Success Coaches and manage communication with students through various channels

Required Qualifications

• Associate's Degree or higher
• At least one year of student and/or customer service work preferred
• Experience in higher education, call center, or startup environments is a plus
• Familiarity with Salesforce or Customer Relationship Management (CRM) systems
• Ability to work remotely in a private and quiet space