Engagement Coordinator

Job Summary

A company is looking for an Engagement Coordinator (Temp-to-Perm).

Key Responsibilities

• Build strong relationships with members through effective customer service
• Assist members with scheduling, rescheduling, and canceling appointments
• Manage high volumes of calls and accurately document member interactions

Required Qualifications

• Minimum of a High School diploma
• 2-3 years of experience in a healthcare or customer-centered environment
• Understanding of medical terminology
• Proficient with Microsoft Office Suite and experience with dialers
• Ability to work Monday through Friday between 9am-6pm EST