Engagement Coordinator

Job Summary

Engagement Coordinator, a full-time position responsible for leading project implementations, ensuring customer satisfaction, and providing technical support to clients in North America.

Key Responsibilities

• Define and manage project implementations for the North America region
• Collaborate with key account customers to ensure successful engagements and accountability
• Act as a technical resource during meetings with customers, addressing data quality issues and ensuring project objectives are met

Required Qualifications

• 2-3+ years of experience in technical project management or a similar role
• Proven ability to work with both business stakeholders and technical teams
• Experience with project management tools such as JIRA, Confluence, or Salesforce.com
• Strong customer orientation and passion for user experience
• Bachelor's degree in a technical domain preferred