Engagement Coordinator

Job Summary

Engagement Coordinator, a full-time role focused on project management and customer support, is responsible for leading implementations, ensuring successful customer engagements, and addressing data quality issues for strategic customers.

Key Responsibilities

• Define and lead implementations for the North America region, ensuring project objectives and timelines are met
• Act as a technical resource in meetings with key customers and collaborate with Customer Success Managers to maintain high data quality
• Become a domain expert to understand and solve customer challenges using data and technology

Required Qualifications

• 2-3+ years of technical project management or similar experience
• Experience partnering with business stakeholders and technical professionals for successful project implementations
• Self-starter with the ability to manage time effectively and work independently
• Proficiency in project management tools such as JIRA, Confluence, or Salesforce.com
• Bachelor's degree in a technical domain preferred