Engagement Coordinator

Job Summary

To support customer success initiatives, the full-time remote Engagement Coordinator will manage project implementations, ensure high data quality, and serve as a technical resource for key accounts across the North America region.

Key responsibilities

• Define and lead project implementations while meeting objectives and timelines
• Collaborate with cross-functional teams and key customers to address dependencies and ensure successful engagements
• Proactively identify and resolve data quality issues, acting as a liaison between customers and internal teams

Required qualifications

• 2-3+ years of experience in technical project management or a similar role
• Proficiency in project management tools such as JIRA, Confluence, or Salesforce.com
• Strong background in customer support and technical documentation
• Ability to transition between high-level strategy and detailed implementation tasks
• Bachelor's degree in a technical domain preferred