Engagement Manager

Job Summary

A company is looking for an Engagement Manager to facilitate internal project management for customer programs.

Key Responsibilities

• Own the data onboarding project plan for multiple new customers
• Serve as the primary point-of-contact for data partners during the implementation phase
• Track progress of back-end activities related to data onboarding and develop best practices for new customer implementations

Required Qualifications

• 5+ years of experience in a commercial capacity at a pharma/biotech manufacturer, health tech start-up, or healthcare consulting role
• 5+ years of prior work experience in a customer engagement or program management role
• Familiarity with project management best practices and tools (e.g., Smartsheet, JIRA/Confluence)
• Prior experience working with technical teams to deliver products
• Strong organizational skills and a self-starter attitude