Engagement Manager

Job Summary

A company is looking for an Engagement Manager responsible for overseeing customer program execution and maintaining client relationships.

Key Responsibilities

• Oversee program execution and deliverables for assigned customer contracts and programs
• Monitor and track contracted service levels to ensure compliance and performance
• Serve as the primary point of contact for customers regarding program service performance and issues

Required Qualifications

• Minimum of 3 years of relevant experience in program or project management
• Bachelor's degree preferred but not required
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Experience meeting tight deadlines in a dynamic work environment
• Ability to work effectively both independently and as part of a team