Engagement Specialist

Job Summary

A company is looking for an Engagement Specialist - Sales / Customer Service Rep (Remote).

Key Responsibilities

• Educate clients about career transition services and connect them to appropriate resources
• Provide timely follow-up to client inquiries and manage expectations regarding next steps
• Meet established engagement KPI metrics and accurately document engagement efforts

Required Qualifications

• High school diploma or equivalent
• Prior sales and customer service experience
• Ability to work in a fast-paced environment with evolving business needs
• Home office setup that is noise and distraction-free
• Internet with a wired Ethernet connection to PC/Laptop