Engineering and Integration Team Leader

Job Summary

To support client operations, the full-time Engineering and Integration Team Leader will manage engineering and integration-related support activities, guide technical coordination across various services, and drive operational improvements while working fully remotely.

Key responsibilities:

• Lead Tier 3 back-end operations and support activities related to engineering and integration
• Guide technical coordination across infrastructure support, testing, configuration management, and change management
• Collaborate with stakeholders to identify root causes and recommend improvements to enhance system reliability

Required qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field
• Strong experience in enterprise systems engineering or back-end support operations
• Knowledge of operational best practices, including testing, change management, and configuration management
• Ability to analyze technical issues and guide improvement efforts in complex service environments
• Desired certifications may include ITIL, Microsoft, VMware, or relevant systems engineering credentials