Engineering Manager
Job Summary
Leading a team of engineers, the full-time salaried Engineering Manager will own the technical vision for support tools, enhance fan experiences, and drive operational excellence in a remote environment.
Key responsibilities
- Manage a team of Backend, Frontend, and applied AI engineers to build and optimize support tools
- Perform code and architecture reviews while providing technical guidance and career development support to team members
- Collaborate with Technical and Product counterparts to align the team's vision with organizational goals
Required qualifications
- 5+ years of engineering experience focused on writing code
- 2+ years of experience as an engineering manager leading productive teams
- Proven track record in delivering industry-leading user experiences in customer support software
- Experience with AI agent optimization and building tools for customer service efficiency
- Familiarity with technologies such as Python, AWS, and customer support tools
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 47,198 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
