Engineering Manager
Job Summary
Leading a team of engineers, the full-time Engineering Manager will manage the development of AI-powered support tools and workflows, enhancing fan experiences and operational efficiency in a remote or flexible work environment.
Key responsibilities
- Manage a team of Backend, Frontend, and applied AI engineers, overseeing technical vision and tool development
- Perform code and architecture reviews while providing feedback and career development support to team members
- Collaborate with Technical and Product counterparts to align team goals with organizational objectives
Required qualifications
- 5+ years of engineering experience, primarily focused on coding
- 2+ years of experience as an engineering manager leading productive teams
- Proven track record in delivering exceptional user experiences in customer support software
- Experience with AI agent optimization and custom support tools
- Familiarity with various technologies including Python, AWS, and customer support tools
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,720 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
