Engineering Manager
Job Summary
The full-time salaried Engineering Manager will lead a team of engineers in building and optimizing support tools to enhance fan experiences, while working remotely or in-office.
Key responsibilities
- Manage a team of Backend, Frontend, and applied AI engineers to develop core support tools and integrations
- Own the technical vision and ensure high operational standards across the support platform
- Collaborate with cross-functional teams to define the roadmap and deliver impactful features
Required qualifications
- 5+ years of engineering experience, with a focus on coding
- 2+ years of experience as an engineering manager leading productive teams
- Proven track record in delivering high-quality user experiences in customer support software
- Experience with AI agent optimization and custom support tools
- Strong understanding of technology and customer support workflows
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 46,304 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
