Engineering Manager
Job Summary
Guiding a team of engineers, the full-time salaried Engineering Manager will lead the development of innovative support tools and enhance fan experiences through technical vision and operational excellence in a flexible work environment.
Key responsibilities
- Manage a team of Backend, Frontend, and applied AI engineers to optimize support tools and workflows
- Own the technical vision for SeatGeek's core support tools and maintain high operational standards
- Collaborate with cross-functional teams to align the support experience with organizational goals
Required qualifications
- 5+ years of engineering experience, with a focus on writing code
- 2+ years of experience as an engineering manager leading productive teams
- Proven track record in delivering exceptional user experiences in customer support software
- Experience in building and leading lean teams that achieve impactful results
- Familiarity with customer support tools and workflows to inform technology decisions
Complete Job Description
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