Engineering Manager
Job Summary
Leading the Journeys team, the full-time Engineering Manager will oversee the development of automated customer communications systems across SMS, email, and push notifications while ensuring reliability and performance in a remote environment.
Key responsibilities
- Lead the roadmap and technical direction for the journey-building experience and workflow platform
- Collaborate with Product, Design, and engineering teams to refine requirements and resolve dependencies
- Enhance the reliability and performance of customer-facing journey execution systems
Required qualifications
- 2+ years of experience managing software engineers and 7+ years in software engineering
- Strong technical background in distributed, event-driven systems and scalable applications
- Experience guiding architecture and delivery across user-facing products and backend systems
- Proven ability to partner effectively with cross-functional teams to deliver complex initiatives
- Demonstrated leadership in building inclusive, high-accountability team cultures
Complete Job Description
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