Engineering Manager
Job Summary
Guiding a team of engineers, the full-time Engineering Manager will oversee the development of innovative support tools and enhance the fan experience through AI and automation, while working in a flexible remote environment.
Key responsibilities
- Manage a diverse team of Backend, Frontend, and applied AI engineers to optimize support experiences
- Own and define the technical vision for SeatGeek's core support tools and integrations
- Conduct code and architecture reviews, providing feedback and support for team members' career development
Required qualifications
- 5+ years of engineering experience with a focus on coding
- 2+ years of experience as an engineering manager leading productive teams
- Proven track record in delivering high-quality customer support experience software
- Experience fostering inclusive and collaborative team environments
- Familiarity with customer support tools and workflows relevant to engineering decisions
Complete Job Description
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